Rental Payment Help
Are you having trouble making your online rental payment? Please the see topics below. If you continue to have trouble making your payment, please call us at 1 800 782 4875.
Selecting Late Fee
Regardless of account status, the late fee option needs to be selected to "No Late Fee," or "Late Fee."
We give a five day grace period for payments. If you're five days past your due date, your payment is late. You can find your due date on your payment slip.
Cart Location on Desktop
The cart appears in the top right corner when using a desktop computer.
Cart Location on Mobile
The cart appears across the bottom of the screen when using a mobile device.
Cart Not Appearing
Have you added a payment to your cart, and no cart appears? This can be an issue on mobile devices, specifically on Android operating systems. If you run into this problem, try clearing your browser cache, and then refreshing. If that does not resolve the cart appearing, please call us at 1 800 782 7845 to make your payment.
Deleting from Cart
To delete a payment, or item from your cart, go to your cart, then click/tap the gray "x" to the left of the listed item.